Associate Prof in IT, Dep. of Management, Tarbiat Modares University, Tehran, Iran
MSc. in IT., Tarbiat Modares University, Tehran, Iran
Associate Prof., Dep. of Private Law, Tarbiat Modares University, Tehran, Iran
Submitted: 28 / February / 2015
Accepted: 04 / July / 2015
Corresponding Author: Shaban Elahi
An Investigation on the Moderating Role of Users’ Self-Efficacy and Mobile Banking Satisfaction in Iran
Seyed Mohammadbagher Jafari 1, Ali Hamidizadeh 2, Mohaddece Sadat Moaddab 3
Abstract: Mobile banking as a subset of e-banking is one of the newest communication channels between banks and customers. Via m-banking, customers receive services such as checking their bank account balance, transfer of funds, pay bills and etc. However, the rate of m-banking among Iranian users is very low. The purpose of this study is to investigate the moderating role of user’s self-efficacy on m-banking satisfaction. According to the developed research model, information quality, service quality, system quality, reputation and structural assurance are factors that influencing trust and satisfaction of m-banking and users’ self-efficacy moderates this relationship. This study is a quantitative research and a sample of 230 Iranian m-banking users has been surveyed. Research hypotheses were tested by structural equation modeling. The results showed that effect of service quality on trust, system quality on trust, system quality on satisfaction, reputation on trust, structural assurance on trust and trust on satisfaction were significant. This study also showed the role of self-efficacy as a moderator between the relationship of service quality, system quality and reputation with trust. Finally, recommendations were proposed for customer satisfaction of m-banking.
Key words: customers satisfaction, customers trust, electronic banking, mobile
Assistant Prof., Faculty of Management & Accounting, Farabi Campus, University of Tehran, Iran
Assistant Prof., Faculty of Management & Accounting, Farabi Campus, University of Tehran, Iran
MSc. in IT, Farabi Campus, University of Tehran, Iran
Submitted: 22 / October / 2014
Accepted: 14 / August / 2015
Corresponding Author: Seyed Mohammadbagher Jafari
The Role of Internet of Things (IOT) in Knowledge Management Systems (Case Study: Performance Management of Yazd Municipality Staff)
Hamid Reza Khedmatgozar 1
Abstract: With the development of Internet of things (IOT) technologies in recent years, the development of knowledge management systems based on them, as well as the role of these systems in different organizational areas such as staff performance management should be considered. The objective of this study is to design an application based on the IOT, and analysis of its role in staff performance improvement. The methodology of this study is action research based on the design of information systems with RAD approach and prototyping design method, and focus on one of the performance indicators of the Yazd municipality staff, namely daily working time. The proposed knowledge management based structure to control the entry and exit of staff in the case of study, and implementation of its prototype indicated that IOT can play roles in improving staff performance in six specific areas in two parts of data collection and management of entry and exit. In general, IOT could be used as a reliable basis to generate required data for knowledge management in knowledge based processes, especially knowledge discovery in physical and digital environments.
Key words: internet of things (IOT), knowledge management, municipality, RFID, staff performance management.
1. Ph.D. Candidate in IT Management, Iranian Research Institute for Information
Science & Technology (IRANDOC), Tehran, Iran
Submitted: 02 / November / 2014
Accepted: 21 / June / 2015
Corresponding Author: Hamid Reza Khedmatgozar
Provide a Decision Support System for Locating New Businesses (Case Study: Locating Toy Manufacturing)
Amirhossein Rahbar , Ali Lahoutian , Mahmoud Vahedi Moghaddam
Abstract: Concept of locating business units includes the most important factors in their success and one the most competitive advantage of industrial units. Entrepreneurs have been considered in this context, and different mathematical models have been developed. This paper aims to develop a decision support system based on a mathematical model in linear programming. In a comprehensive approach to this article, three general headings can be recognized. First, as background concepts related to decision support systems, expert systems and mathematics of location reviewed. On the second part, the foundations of mathematics and logic model used in this study is explained. Finally, the samples software designed to implement the model are introduced and as a case study finding a best place for a toy manufacturing is studied and based on the outputs of software the province of Qom have introduced.
Key words: decision support system, expert systems, locating, linear programming, toys.
Ph.D. Candidate in Future Study, Faculty of New Sciences and Technologies University of Tehran, Iran
Ph.D. Candidate in Public Administration, Faculty of Management University of Qom, Iran
M.Sc. in Electronic Business, Faculty of Management University of Shiraz, Iran
Submitted: 05 / August / 2014
Accepted: 12 / August / 2015
Corresponding Author: Ali Lahoutian
Explanation of Personnel Selection Model in Private IT Companies
Amir Roodi , Ahmad Khalili Jafarabad
Abstract: Therefore, in this study, companies active in the field of information technology as one of the technology companies, have been examined for optimal absorption of manpower. In the present study, multicriteria decision-making is used. IT active companies are studied in the current research. In order to design the proper employment model of this companies and due to a variety of quantitative and qualitative parameters, TOPSIS multi attribute decision making (MADM) model is used for prioritization of employment alternatives. Moreover Meta synthesis method is employed to extract the effective indices in the scientific literature. Among authentic researches, finally 7 indices are selected for TOPSIS weighted measure. According to the model, 33 alternatives are investigated at a sample active company. The model is used for three types of professions: IT project manager, information systems analyst and computer programmer. Our model is compared with the traditional methods of personnel selection. The results, shows the consistency between the model and traditional methods. At the end, cause of some contradictions is discussed.
Key words: human resource, information technology, personnel selection, TOPSIS.
MSc, Information Technology Management, University of Tehran, Tehran, Iran
PhD Candidate in Information Technology Management, University of Tehran, Tehran, Iran
Submitted: 07 / March / 2015
Accepted: 18 / August / 2015
Corresponding Author: Amir Roodi
The Relationship between Corporate Governance and IT Governance in Public Organizations
Mohammad Hossein Ronaghi , Jafar Mahmoudi
Abstract: Corporate governance is the system by which corporations are directed and controlled. Corporate governance also provides the structure through which company objectives are established, the means to achieve these objectives, and how to monitor their performance. ICTs have the potential to make organization and its services more transparent by providing easy access to information. This research aims to evaluate the relationship between information technology governance and corporate governance. The survey sample population consisted of 178 randomly taken managers and employees who work in public organizations. To examine the hypothesis, we use canonical correlation analysis. An important part of results from canonical correlation analysis indicated that there is a proper linear mixture between the variables of canonical effective factors on corporate governance and its components.
Key words: COBIT, corporate governance, IT governance.
Ph.D. Candidate in IT Management, Faculty of Management University of Tehran, Iran
Assistant Prof., Imam Hossein University, Tehran, Iran
Submitted: 01 / December / 2014
Accepted: 08 / August / 2015
Corresponding Author: Mohammad Hossein Ronaghi
Comparative Study of Phd Programs of Information Technology Management at the World Top Rank Universities
Mehdi Shamizanjani , Narges Farzaneh Kondori
Abstract: The purpose of this paper is a comparative study of information technology management PhD programmers at the world top universities. So, the top five rankings of universities were identified. Then the top universities in the world generally and information systems/information technology field were identified too. 19 related fields were investigated. The titles of the courses of them were documented and examined. Subsequently, courses were classified according to their most frequently that include the methodology of research in information systems, data management, technical foundations of information systems, information systems development, seminar on information systems, information systems economics, information systems strategy and governance, social aspects of information systems and organization and management. Next, the proposed courses compared with courses of the programmed in Iranian universities.
Key words: comparative study, information systems, information technology management field of stud, PhD program.
Assistant Prof., Faculty of Management, University of Tehran, Tehran, Iran
PhD Candidate in IT Management, Faculty of Management University of Tehran, Iran
Submitted: 05 / March / 2015
Accepted: 26 / July / 2015
Corresponding Author: Narges Farzaneh Kondori
Introducing a Model of Influencing Factors of Customer’s Trust and Satisfaction in E-commerce Area (Case Study: Group Discount Sites in Iran)
Naser Asgari , Hamed Heidari
Abstract: Studying the influencing factors on customer’s trust and satisfaction in E-Commerce and adopting appropriate strategies about these factors are among the effective methods in achieving success in E-Commerce area. This article focuses on the study of effective factors on customer’s trust and satisfaction in group discount websites. In this research, firstly the factor influencing on customer’s satisfaction in E-commerce has been extracted through the conceptual study and the review of literature and the structural equation modeling has been presented. Then, E-questionnaire was given to the customers of group discount websites in Iran in order to evaluate the model and the relationships among the variables of the model. The analysis of the obtained results conducted through Partial least Square method proved the hypotheses of this model. The results of this research have provided with useful insight for those people who work in E-commerce; hence, they can design successful group discount websites based on group purchase income model.
Key words: e-commerce, group purchase, customer’s satisfaction, customer`s trust.
Assistant Prof., Faculty of Management, Sattari University, Tehran, Iran
PhD Candidate in IT Management, Islamic Azad University, Science and Research Branch, Tehran, Iran
Submitted: 21 / May / 2014
Accepted: 26 / July / 2015
Corresponding Author: Naser Asgari
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Inter-organizational Information Systems Integration: Representing a Model for Understanding Integration Problem Domain
Hassanali Nemati Shamsabad , Ali Moeini
Abstract: The goal of this article is to proposing a conceptual model explaining the Information Systems Integration. In this paper, passing the concept of Intra-Organizational Information Systems Integration, we emphasis on the concept of Inter-Organizational Integration. The problem is what the Information Systems Integration is, and which problems the organizations face. The method using in this research is a four step method proposed according to the system thinking and related theories in this domain. Due to the fact that, emphasizing on the Inter-Organizational Information Systems, at the first step we draw an expanded conceptual model of the Organizational Informatics Doman between the two organizations. After that, this model expands within the network of organizations. This model has a lot of applications. For example, using this model, we can provide a list of the important and required managerial and technical issues for the successful implementation of integration projects, which these expensive projects and programs will fail without this notification. Moreover, aggregating cognitive propositions extracting from this model, we are able to achieve an initial theory regarding Information Systems Integration.
Key words: conceptual model, complex systems, expanded organizational informatics domain, integration, inter-organizational information systems.
Ph.D. in IT Management, Faculty of Management, University of Tehran, Iran
Associate Prof., Faculty of Economic and Political Sciences, University of Tehran, Iran
Submitted: 06 / March/ 2015